The Program  Management, Administrative, Clerical and Technical Services (PACTS) Contract is a suite of five-year, indefinite quantity prime contracts which is collectively referred to as PACTS. The primary goal of the PACTS contracts is to provide a broad range of non-IT services and solutions to fulfill the majority of DHS agencies and its components services needs in four functional categories – Program  Management, Administrative, Clerical and Technical Services.

Who Can Use PACTS?

Any DHS component may use this vehicle, which has no fees and allows direct email of RFP documents and receipt of proposals, evaluated according to the component’s own policies. The  primary goal of PACTS is to provide a broad range of  non-IT services and solutions to fulfill the majority of DHS components’ services needs. Of the four functional categories (FCs), BVTI is the only prime contractor in both FC1 Program Management and FC4 Technical Services.

Description: Functional Category 1 – Program Management

Provide advisory and assistance services on administrative management issues, such as financial planning and budgeting, equity and asset management, records management, office planning, strategic and organizational planning, site selection, and business process improvement.  Services under the Functional Category may also include but are not limited to that of general management consultant that provide a full range of administrative; human resource; marketing; process, physical distribution and logistics; or other management consulting services.

Description: Functional Category 4 —   Technical Services

Provide services in the support of physical laws and principles of engineering in the design, development and utilization of machines, materials, instruments, structures, processes, and systems. The assignments undertaken may involve any of the following activities: provision of advice, preparation of feasibility studies, preparation of preliminary and final plans and designs, provision of technical services during the construction or installation phase, inspection and evaluation of engineering projects and related services.

The BEST VALUE team provides an array of services and has a wide and deep background with DHS components. Please contact us to discuss how to use PACTS or what services the BEST VALUE Team can provide. DHS has also provided a brief ordering guide and general PACTS information contracting officers.